A lot of our work comes from universities and research groups — and academic data is often impossible to replace. We're based in Belfast and handle university and research data recovery here and across the UK: when a research array fails, a departmental server goes down, or a student's drive dies weeks before a deadline, we recover it in-house, by our own engineers, and keep it confidential. Your data never leaves the country.
Research RAID and NAS storage, departmental servers and student drives, recovered by our own engineers — confidential, GDPR-compliant, and never leaving the UK.
From a research group's storage array to a student's thesis drive — recovered on our own bench and kept confidential.
Years of results, datasets and analysis from failed research drives, arrays and storage.
The departmental and lab servers and RAID arrays that hold shared research and admin data.
Synology, QNAP and other NAS units doing duty as research and group storage.
A PhD or final-year student's external drive or laptop that's given out before submission.
Data from lab instruments, microscopes and acquisition PCs sitting on failed local drives.
Administrative records and databases, recovered and handled in line with the UK GDPR.
See also: RAID · NAS · Servers · External drives.
Research data and personal records are kept confidential and handled in line with the UK GDPR.
More on how your data is handled: Data security & confidentiality.
A failed experiment can be run again; years of collected data usually can't. We regularly see work that stands for an entire PhD, a multi-year grant, or a dataset that simply couldn't be gathered a second time — and we handle it accordingly. Every drive is imaged read-only before we go near the data, failed arrays are rebuilt virtually so nothing touches your originals, and we recover the most that's physically there to recover. Up against a submission or grant-reporting deadline? Say so when you make contact and we'll move the job up the queue.
A secure path from the moment of failure to a verified handover.
Call or email with what's happened, and we'll advise on the safest next move.
Drop the drives in or post them insured, and we'll confirm what can be recovered.
You get a fixed written quote and a turnaround before any chargeable work begins.
Recovery is done in-house, the data is verified, and it comes back to you on fresh encrypted media or via secure download.
We also work with: Legal · Healthcare · Finance · Business & enterprise.
Post or drop in your device for a free diagnostic, with a note on what happened — an engineer reviews it and confirms your exact quote in writing before any work begins.
First step: get the device onto our Belfast bench. Wrap it well, tuck your contact details in the box, and post it over — the diagnostic costs nothing, and you’ll have a firm written price to approve before we touch a single sector.
Posting it? A tracked, insured service is best. Dropping it off instead? You’re welcome Monday–Friday, 9am–5:30pm — please still pack the device as above.
Not ready to send anything yet? Use the form to describe the fault in your own words and one of the engineers will come back with a quote tailored to your situation.
We will get back to you soon. If it is urgent, call 028 9002 0144.
The questions we are asked most, answered briefly.
Yes. We image each disk read-only and rebuild the array virtually, even where several drives have failed. Remove the drives, label each with its bay position, and send just the disks — leave the enclosure behind.
Yes — it's one of the jobs we see most. We recover failed external drives and laptops; tell us the submission deadline when you make contact and we'll push the job up the queue.
Yes. It's seen only by our own engineers in-house, never leaves the UK, and we're on the ICO register and GDPR-compliant. We'll sign an NDA on request, which helps with funded or commercially sensitive research.
Yes. We'll invoice the university or department and take purchase orders, with 30-day terms for established accounts.
No — there's no on-site recovery or collection. You can drop drives in or post them fully insured; for a research array, take the disks out and send just those.
It depends on the device: single drives are £300, RAID and NAS from £500 — all plus VAT, after a free diagnostic and a written quote. No fix, no fee applies to most jobs.
Yes. We're Belfast-based and recover research and academic data for universities and research groups both here and across the UK. Drop drives at our Belfast premises by appointment, or post them fully insured — and your data never leaves the UK.
A free diagnostic and a written quote — handled in-house, confidential, and never leaving the UK.