Ransomware encrypts your files and demands payment for the key — and it's only honest to say that, for the major current strains, that encryption genuinely can't be broken. What we can do is recover the data ransomware so often misses: shadow copies, unencrypted remnants, files on unaffected drives, and anything a partial or failed encryption left behind. We assess your case honestly, in-house, and tell you what's realistic before any charge.
$ bdr triage /dev/sdb → Device: Dell PowerEdge (RAID 5) → Status: RANSOMWARE — files encrypted (.locked) → Strain: identified · known variant $ bdr engineer-working → Read-only image: taken · source preserved → Shadow copies: located + extracted → Decryptor: applied · known flaw $ bdr verify → ✓ databases — restored → ✓ documents — 142,800 files → ✓ data recovered — attacker unpaid
First, isolate the infected machines from the network to stop the spread — but don't wipe or reformat them. Ransomware often leaves shadow copies, unencrypted fragments and untouched files that are recoverable, and deleting the encrypted data can take those with it. Keep the ransom note and a few encrypted samples; they help us identify the strain. Then talk to us.
Ransomware does more than encrypt — and the gaps it leaves are where recovery lives. Here's what actually happens in an attack, and where your data may still survive.
We start by identifying the exact family and variant, from the ransom note and a couple of encrypted samples. For some older strains a free or known decryptor exists; for the big current families the encryption cannot be broken, so we focus on shadow copies, backups and unencrypted data instead. We'll always tell you honestly which of those applies to your case.
Windows PCs and laptops · Macs · external and portable drives · NAS and network shares · and physical and virtual servers.
Ransomware rarely stops at one machine, so we work across whatever it reached — PCs and laptops, external drives, NAS boxes and servers alike.
Workstations, laptops and desktop PCs · servers both physical and virtual · SAN and NAS storage · Windows, macOS and Linux, old releases and new.
Our ransomware process is honest and evidence-led. We identify the strain, image everything read-only, and recover from every angle that doesn't rely on breaking the encryption — because for the big strains, that isn't possible.
Send the ransom note and a few encrypted samples. We identify the strain and tell you honestly what's recoverable before any charge.
We image the affected drives read-only, working offline, so nothing spreads and nothing on your originals changes.
For some strains a legitimate free or known decryptor exists. Where one applies to yours, we use it — we never pay ransoms.
We hunt for Windows shadow copies, Previous Versions and local backups the malware tried, but failed, to remove.
We recover files left untouched by partial or failed encryption, and clean copies on drives the malware missed.
We rebuild file systems where needed and verify that everything recovered opens correctly.
Your recovered, scanned-clean data comes back on fresh media, ready to rebuild from.
Across PCs, servers, NAS and external drives, we recover what ransomware leaves behind — shadow copies, backups and unencrypted data — always from read-only images, and always with an honest account of what can and can't be brought back.
Describe what went wrong and an engineer will be in touch — normally before the next working day is out.
We will get back to you soon. If it is urgent, call 028 9002 0144.
It starts with a free assessment and a fixed written quote. Per-drive pricing begins at £950 + VAT for a single-disk system; bigger and multi-disk setups are quoted case by case, with no fix, no fee on most jobs. Paying ransoms — or recommending you pay one — is something we simply don’t do.
A representative selection of ransomware cases across different systems — system types and outcomes shown, customer details kept private. Outcomes reflect what was recoverable without breaking the encryption.
The encryption itself was unbreakable, but the malware had failed to clear the shadow copies. We recovered the bulk of the data from those.
It had been disconnected mid-attack. We recovered the unencrypted shares in full and earlier versions of the rest.
A legitimate decryptor existed for that specific variant. We imaged the drive and decrypted the files without paying anyone.
Reviews from real clients we helped recover after a ransomware attack.
No invented reviews here. We're collecting verified, named reviews from our Belfast customers and will publish them here as they come in. In the meantime you're welcome to call and talk an issue through with an engineer on 028 9002 0144.
Post or drop in your device for a free diagnostic, with a note on what happened — an engineer reviews it and confirms your exact quote in writing before any work begins.
First step: get the device onto our Belfast bench. Wrap it well, tuck your contact details in the box, and post it over — the diagnostic costs nothing, and you’ll have a firm written price to approve before we touch a single sector.
Posting it? A tracked, insured service is best. Dropping it off instead? You’re welcome Monday–Friday, 9am–5:30pm — please still pack the device as above.
Not ready to send anything yet? Use the form to describe the fault in your own words and one of the engineers will come back with a quote tailored to your situation.
We will get back to you soon. If it is urgent, call 028 9002 0144.
The questions we're asked most about ransomware recovery.
For the major current strains, no — and any company promising otherwise isn't being straight with you. Modern ransomware uses encryption that can't be broken without the key. For some older strains a legitimate decryptor exists, and we'll use it if one applies. Otherwise, we recover from shadow copies, backups and unencrypted data instead.
We don't recommend it, and we never pay on a client's behalf. There's no guarantee you'll get a working key, it funds further crime, and it marks you as willing to pay. Let us assess what's recoverable without paying first — often there's more than you'd expect.
More often than people fear. Many strains fail to fully delete Windows shadow copies and backups; some encrypt only partly before being stopped; and drives that were offline or missed stay clean. We recover from all of those — the honest amount varies case by case.
Yes. Ransomware commonly spreads across servers, NAS boxes and network shares, and that's a large part of the work we do. We image the affected systems read-only and recover whatever survived the attack.
No one honestly can with ransomware, because it depends entirely on the strain and what it managed to do. What we guarantee is a free, honest assessment up front and no fix, no fee — if we can't recover anything of value, you don't pay for the recovery.
Per drive, from £950 + VAT for a one-disk machine, with multi-disk and larger systems priced individually after the free assessment. The figure is fixed in writing before work starts — and there’s never a ransom in it, because we don’t pay criminals.
The ransom note and a few encrypted sample files let us identify the strain quickly. Then the affected drives or systems, dropped in at our Belfast office or posted insured, with your contact details inside. Isolate the machines from the network first, but don't wipe them.
For the big strains the encryption can't be broken — but shadow copies, backups and unencrypted data often can be recovered. Isolate the machines, keep the ransom note, and talk to us for an honest, free assessment. We never pay ransoms.