Patient data is about as sensitive as information gets, and losing access to it can bring a practice to a standstill. We're based in Belfast and handle healthcare data recovery for practices, clinics and care providers here and across the UK — done in-house by our own engineers, with the confidentiality and UK data residency that health records demand. Your patients' data never leaves the country.
Practice servers, clinical databases and storage, recovered by our own engineers — confidential, GDPR-compliant, and never leaving the UK.
From a practice's patient database to a clinic's imaging archive — recovered on our own bench and kept confidential.
The local servers and databases sitting behind patient-management and clinical-record systems.
Patient files, letters, scans and documents from failed drives, servers and NAS units.
Imaging, scans and clinical data held on practice servers, NAS or external drives.
Records and systems from care homes, dental practices, pharmacies and private clinics.
SQL Server and other clinical databases — properly repaired and recovered, not merely copied.
Archived patient data and backup drives that have stopped being readable.
See also: Databases · Servers · NAS · Data security.
Health data counts as special-category data under the UK GDPR, and we treat it that way.
More on how your data is handled: Data security & confidentiality.
With health data, where it ends up matters. Some recovery firms post drives off to labs overseas; we never do. Every healthcare recovery is carried out here in the UK by our own engineers, and your patient data is never sent abroad or handed to a third party. That keeps everything inside UK jurisdiction, keeps your own GDPR position simple, and comes with a documented chain of custody for your records if you need it.
A secure path from the moment of failure to a verified, confidential handover.
Call or email with what's happened, and we'll advise on the safest next move.
Drop the device in by appointment or post it insured, and we'll confirm what can be recovered.
You get a fixed written quote and a turnaround before any chargeable work begins.
Recovery is done in-house, the data is verified, and it comes back to you on fresh encrypted media or via secure download.
We also work with: Legal · Finance · University & research · Business & enterprise.
Post or drop in your device for a free diagnostic, with a note on what happened — an engineer reviews it and confirms your exact quote in writing before any work begins.
First step: get the device onto our Belfast bench. Wrap it well, tuck your contact details in the box, and post it over — the diagnostic costs nothing, and you’ll have a firm written price to approve before we touch a single sector.
Posting it? A tracked, insured service is best. Dropping it off instead? You’re welcome Monday–Friday, 9am–5:30pm — please still pack the device as above.
Not ready to send anything yet? Use the form to describe the fault in your own words and one of the engineers will come back with a quote tailored to your situation.
We will get back to you soon. If it is urgent, call 028 9002 0144.
The questions we are asked most, answered briefly.
Yes. Under the UK GDPR health data is special-category data, and we treat it that way — seen only by our own engineers in-house, covered by an NDA on request, and never leaving the UK.
No. Every healthcare recovery is done here in the UK by our own engineers. Nothing is sent abroad or to a third-party lab, so your data stays within UK jurisdiction.
Yes. We're on the ICO register and compliant with the UK GDPR and the Data Protection Act 2018, we treat health data as special-category data, and we can supply a documented chain of custody for your records.
Usually, yes. We recover and repair SQL Server and other clinical databases from failed servers and drives, rebuilding the data itself rather than just copying files across.
No — there's no on-site recovery or collection. You can drop drives in by appointment or post them fully insured; for a NAS or server, take the disks out and send just those.
It depends on the device: single drives are £300, RAID and NAS from £500, databases from £500 — all plus VAT, after a free diagnostic and a written quote. No fix, no fee applies to most jobs.
Yes. We're Belfast-based and recover patient and clinical data for practices, clinics and care providers both here and across the UK. Drop devices at our Belfast premises by appointment, or post them fully insured — and your patients' data never leaves the UK.
A free diagnostic and a written quote — handled in-house, GDPR-compliant, and never leaving the UK.