A failed drive in Derry doesn't mean trusting it to chance or a faceless national lab. We're Belfast Data Recovery, Northern Ireland's own in-house team — post your device to us fully insured and tracked, or drop it at our Belfast office if you're heading up. We've recovered hard drives, SSDs, camera cards, NAS units and servers for over 25 years. Free diagnostic, no fix no fee on most jobs.
Most Derry customers post it to us fully insured and tracked — or drop it at our Belfast office if you're travelling up. Either way, a free diagnostic comes first.
Across the city and the wider North West — post your device to us fully insured, or drop it at our Belfast office if you're heading that way. Same service, same pricing.
Derry — officially Londonderry — is Northern Ireland's second city, around 85,000 people on the banks of the Foyle in the North West. Known for its 17th-century walls and its UK City of Culture year, it's home to Ulster University's Magee campus, a growing software, creative and life-sciences sector, and a busy mix of professional firms, retailers and home workers across the Cityside and Waterside.
That makes for a lot of irreplaceable data: students and researchers at Magee, creative studios and software firms, photographers along the Foyle and the Causeway coast, and households with years of photos on a single external drive. When that storage fails, it can feel like a catastrophe.
Usually not. Most drives that look dead still hold every byte — what has failed is the electronics, the heads or the file system, not the data itself. It just needs reading off cleanly on the first attempt, by people who do exactly this every day.
We're Belfast-based, around 70 miles east — so for most Derry customers the simplest route is insured, tracked post, packed and sent the same day. You're equally welcome to drop your device at our Belfast office in person if you're heading into the city. Every job starts with a free diagnostic and a fixed written quote, and on most jobs it's no fix, no fee.
Four of the recoveries that come in most often from Derry and nearby.
Derry is a fair drive from Belfast, so most customers post the device in fully insured — but you're welcome to drop it at our office in person if you're travelling up.
Call or message us with the device and what happened, and we will give you a likely price straight away.
Bring your device — or just the drive for laptops, NAS and servers — to our Belfast office Mon–Fri 9am–5:30pm, or post it fully insured.
We diagnose it, normally inside 48 hours, and send a fixed written quote before anything starts.
We recover your data, check it against a file listing, and you either collect it or we post it back on fresh media.
Dropping in skips the postage step altogether, and urgent jobs can usually be fast-tracked — just say so when you call.
A quick look at what we take on for Derry — follow any one through for the detail.
A few words from people we have helped in and around Derry.
We do not publish invented reviews. We are gathering verified, named feedback from our Derry customers and will post it here as it arrives. In the meantime you are welcome to call and talk your issue through with an engineer on 028 9002 0144.
Post or drop in your device for a free diagnostic, with a note on what happened — an engineer reviews it and confirms your exact quote in writing before any work begins.
First step: get the device onto our Belfast bench. Wrap it well, tuck your contact details in the box, and post it over — the diagnostic costs nothing, and you’ll have a firm written price to approve before we touch a single sector.
Posting it? A tracked, insured service is best. Dropping it off instead? You’re welcome Monday–Friday, 9am–5:30pm — please still pack the device as above.
Not ready to send anything yet? Use the form to describe the fault in your own words and one of the engineers will come back with a quote tailored to your situation.
We will get back to you soon. If it is urgent, call 028 9002 0144.
No — our office and recovery bench are in Belfast, about 70 miles east, roughly an hour and three-quarters by road. We recover data for Derry and the North West by insured, tracked post, and you're welcome to drop your device at our Belfast office in person if you're heading that way. Either way you get a free diagnostic and a fixed written quote first.
For most Derry customers, insured tracked post is the simplest option — pack just the drive for laptops, NAS and servers, labelled, and send it the same day. If you're travelling to Belfast you're welcome to drop it at our office in person. Either way, a free diagnostic and fixed quote come first.
Anything that holds data — hard drives, SSDs, USB sticks, camera cards, Macs, laptops, external drives, RAID arrays, NAS boxes, servers and databases. Whether it is a formatted card, a dropped drive, a failed array or a ransomware hit, it is worth a free diagnostic.
All of Derry and the surrounding area — including the Cityside and Waterside, Bogside, Creggan, Culmore, Strathfoyle, Newbuildings and Eglinton. The service and pricing are the same wherever you are.
Most recoveries take 3 to 4 working days, with the free diagnostic usually finished inside 48 hours. As a rough guide, USB sticks and memory cards start at £250 + VAT, hard drives and SSDs at £300 + VAT, and RAID, NAS and servers at £500 + VAT — always with a fixed written quote first, and no fix, no fee on most jobs.
Free written diagnostic, no fix no fee on most jobs, and over 25 years recovering the irreplaceable. Post it to us fully insured, or drop it at our Belfast office.