USB Memory Stick Data Recovery – Physical Damage (Broken or Snapped USB Connector)

A client contacted Belfast Data Recovery after their USB flash drive suffered physical damage, causing it to break or snap at the USB connector. The reported issues included:

  • The USB stick was no longer recognised by any computer.
  • The metal USB connector was bent, broken, or completely detached from the PCB (Printed Circuit Board).
  • The USB stick contained critical personal and work-related files, making recovery essential.
  • A local computer shop attempted to fix the issue but recommended professional data recovery services.

Since physical damage to a USB stick often results in electrical disconnection between the NAND memory chip and the USB interface, a forensic micro-soldering or chip-off recovery approach was required.

Our Expertise in Physically Damaged USB Stick Recovery

With 25 years of experience, Belfast Data Recovery specializes in:
Recovering data from broken, snapped, or physically damaged USB flash drives
Micro-soldering PCB components and NAND chip-level recovery
Forensic USB recovery using Acelabs PC3000 Flash, RapidSpar, and Atola Insight Forensic tools

Diagnosis & Recovery Process

Upon receiving the physically damaged USB stick, our engineers conducted a detailed forensic assessment. The key findings included:

  • The USB connector was detached from the PCB, preventing power from reaching the memory chip.
  • The internal memory (NAND chip) was intact, meaning data recovery was possible.
  • No electrical short circuits were detected, increasing the chances of full data retrieval.

To successfully recover the client’s lost files, we implemented a multi-step forensic USB recovery strategy:

Step 1: Micro-Soldering Repair (If Possible)

  • If the PCB was still functional, we re-soldered the broken USB connector using precision tools.
  • Attempted to re-establish electrical continuity between the NAND chip and the USB interface.

Step 2: NAND Chip-Off Recovery (If Needed)

  • If the PCB was beyond repair, we performed a chip-off recovery by:
    • Carefully removing the NAND memory chip from the USB stick.
    • Using Acelabs PC Flash and a Memory Chip Reader to extract raw data directly.

Step 3: File System Repair & Data Extraction

  • Repaired damaged FAT32/exFAT file system structures to restore missing directories.
  • Extracted and validated all personal, work, and multimedia files.

Step 4: Data Integrity Check & Secure Transfer

  • Conducted final validation checks to confirm all recovered files were intact.
  • Successfully transferred the restored data to a new high-performance USB stick, formatted for client use.

The Result

We successfully recovered 99.5% of the client’s lost files, including:
Personal documents, work files, and reports
Photos, videos, and archived emails
Backup files, PDFs, and spreadsheets

The client was able to fully restore their critical data, ensuring no permanent loss.

Why Choose Belfast Data Recovery for Physically Damaged USB Stick Recovery?

25 Years of Expertise – Specialists in USB stick repair and data recovery.
Micro-Soldering & Chip-Off Recovery – Advanced techniques for physically damaged devices.
Fast & Secure Process – Ensuring complete confidentiality and successful recovery.

If your USB stick is broken, snapped, or physically damaged, contact Belfast Data Recovery today for expert USB data recovery services!