Either contact us by phone or email for a quotation, after which you can either drop the device into our office (no prior booking required), or send it to us by post. When you make either choice, you are speaking directly to the engineers that will undertake your data recovery, and we will clearly outline the fixed fee in writing for all services that will incur charges before undertaking such work.
And while we do not currently offer courier collection, you won't miss out. After receiving a quote from us, simply use the method easiest for you to submit your device. From that point onwards, once your device is logged in, you will receive an email confirming this.
Once you have received our quotation, please come visit us at Forsyth House, Cromac Square, Belfast, BT2 8LA between the hours of 9am and 5:30pm, Monday to Friday. No appointment is needed. Please include your full name, full postal address, telephone number and email address with your device so we may contact you regarding further instructions. If you wish to utilise a printer when sending the form provided on-line, print it and place it within your package with your device. Alternatively, a simple piece of paper with these details is equally acceptable. Once we have completed the diagnostic of your media, we will contact you with the results.
After obtaining the quote, send your device to us via a traceable, fully insured method of shipping. Wrap the device properly and insert the customer's information into the packaging (name, postal address, telephone number, and email). Then, we'll take care of the rest. We will notify you once the media has completed our diagnostic testing so that we may discuss the results of the test with you.
Inform us of what was lost and we usually respond within half an hour during normal business hours.
We will get back to you soon. If it is urgent, call 028 9002 0144.
Use the online estimator to obtain a cost estimate in seconds. Or call us and go over the costs by phone (whichever you prefer), and regardless of which option you choose, the price will be known before any work begins. If helpful, you can also review exactly how the process works prior to proceeding.